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Warranty

Browse the sections below for answers to some frequently asked questions about the warranties of our products. If you don't find an answer to your question below, feel free to get in touch with us directly.
Looking to fill out a warranty inquiry?
SUBMIT AN INQUIRY
Cookware
This limited warranty does not extend any implied warranty provided by any provincial or territorial law to a consumer. Except as stated above, Le Creuset makes no other warranties (and disclaims all other warranties), express or implied including any implied warranties of merchantability and fitness for purpose.
This limited warranty gives you specific legal rights, and you may also have other rights which may vary from province or territory (some provinces or territories do not allow the exclusion or limitation of certain implied conditions or warranties, or incidental or consequential damages, so the above limitations or exclusions may not apply to you).
Your Le Creuset Enamelled Cast Iron product, when purchased through Le Creuset or its authorized retailers and used for household purposes, is warranted to you by Le Creuset Canada Inc. (“Le Creuset”) to be free from manufacturing defects in material and workmanship.
- Products not purchased from an authorised retailer of Le Creuset or products not purchased in Canada;
- Products without proof of purchase, which have been resold or assigned to another person(s);
- Damage caused by a third party, transportation or storage, external causes or other actions or events beyond our reasonable control, neglect, abuse, misuse or use not in accordance with the Care and Use booklet;
- Any damage, defect or use made known to the purchaser at the time of purchase;
- Fair wear and tear;
- Scratches, markings, stains, discolouration, or corrosion;
- Glass lids;
- Products used for commercial purposes;
- Counterfeit products;
- Products which have been modified, altered, or repaired by a non-authorised third party;
- Consequential loss, loss of time or convenience, or incidental damage.
Le Creuset provides this limited warranty for Cast Iron for the lifetime of the purchaser, for as long as the purchaser owns the product or receives the product as a gift, starting from the date of purchase.
This limited warranty can only be claimed by either: (i) the original purchaser of the product, or (ii) the recipient of the product (in a new and unused condition) as a gift from the original purchaser of the product.
If the product and the owner are covered by the limited warranty, Le Creuset will repair or replace the product free of charge.
In the case of a set of products, Le Creuset will only replace the defective product within the set.
Le Creuset does not guarantee the availability of the product or spare parts for the product during the guarantee period. If the product is no longer in production or no longer within the product range, Le Creuset will provide a replacement of a similar product of equivalent value. The replacement product is not guaranteed to be the same colour as the original product purchased.
To claim under the limited warranty complete the form available on the website (www.lecreuset.ca/warranty-inquiry) and once received the Le Creuset customer service team will contact you with the next steps. Alternatively, please contact the Le Creuset customer service team (details are provided at the back of this booklet).
You are responsible for all costs and expenses incurred to return the products to either the original place of purchase or to Le Creuset.
For help and advise you can also contact Le Creuset directly using the contact details provided at the back of this booklet.This limited warranty does not extend any implied warranty provided by any provincial or territorial law to a consumer. Except as stated above, Le Creuset makes no other warranties (and disclaims all other warranties), express or implied including any implied warranties of merchantability and fitness for purpose.
This limited warranty gives you specific legal rights, and you may also have other rights which may vary from province or territory (some provinces or territories do not allow the exclusion or limitation of certain implied conditions or warranties, or incidental or consequential damages, so the above limitations or exclusions may not apply to you).
Your Le Creuset Stainless Steel product, when purchased through Le Creuset or its authorized retailers and used for household purposes, is warranted to you by Le Creuset Canada Inc. (“Le Creuset”) to be free from manufacturing defects in material and workmanship.
- Products not purchased from an authorised retailer of Le Creuset or products not purchased in Canada;
- Products without proof of purchase, which have been resold or assigned to another person(s);
- Damage caused by a third party, transportation or storage, external causes or other actions or events beyond our reasonable control, neglect, abuse, misuse or use not in accordance with the Care and Use booklet;
- Any damage, defect or use made known to the purchaser at the time of purchase;
- Fair wear and tear;
- Scratches, markings, stains, discolouration, or corrosion;
- Glass lids;
- Products used for commercial purposes;
- Counterfeit products;
- Products which have been modified, altered, or repaired by a non-authorised third party;
- Consequential loss, loss of time or convenience, or incidental damage.
Le Creuset provides this limited warranty for Stainless Steel for the lifetime of the purchaser, for as long as the purchaser owns the product or receives the product as a gift, starting from the date of purchase.
This limited warranty can only be claimed by either: (i) the original purchaser of the product, or (ii) the recipient of the product (in a new and unused condition) as a gift from the original purchaser of the product.
If the product and the owner is covered by the limited warranty, Le Creuset will repair or replace the product free of charge.
In the case of a set of products, Le Creuset will only replace the defective product within the set.
Le Creuset does not guarantee the availability of the product or spare parts for the product during the guarantee period. If the product is no longer in production or no longer within the product range, Le Creuset will provide a replacement of a similar product of equivalent value. The replacement product is not guaranteed to be the same colour as the original product purchased.
To claim under the limited warranty complete the form available on the website (www.lecreuset.ca/warranty-inquiry) and once received the Le Creuset customer service team will contact you with the next steps. Alternatively, please contact the Le Creuset customer service team (details are provided at the back of this booklet).
You are responsible for all costs and expenses incurred to return the products to either the original place of purchase or to Le Creuset.
For help and advise you can also contact Le Creuset directly using the contact details provided at the back of this booklet.
This limited warranty does not extend any implied warranty provided by any provincial or territorial law to a consumer. Except as stated above, Le Creuset makes no other warranties (and disclaims all other warranties), express or implied, including any implied warranties of merchantability and fitness for purpose.
This limited warranty gives you specific legal rights, and you may also have other rights which may vary from province or territory (some provinces or territories do not allow the exclusion or limitation of certain implied conditions or warranties, or incidental or consequential damages, so the above limitations or exclusions may not apply to you).
Your Le Creuset Toughened Nonstick Pro product, when purchased through Le Creuset or its authorized retailers and used for household purposes, is warranted to you by Le Creuset Canada Inc. (“Le Creuset”) to be free from manufacturing defects in material and workmanship.
- Products not purchased from an authorised retailer of Le Creuset or products not purchased in Canada;
- Products without proof of purchase, which have been resold or assigned to another person(s);
- Damage caused by a third party, transportation or storage, external causes or other actions or events beyond our reasonable control, neglect, abuse, misuse or use not in accordance with the Care and Use booklet;
- Any damage, defect or use made known to the purchaser at the time of purchase;
- Fair wear and tear;
- Scratches, markings, stains, discolouration, or corrosion;
- Glass lids;
- Products used for commercial purposes;
- Counterfeit products;
- Products which have been modified, altered, or repaired by a non-authorised third party;
- Consequential loss, loss of time or convenience, or incidental damage.
Le Creuset provides this limited warranty for Toughened Nonstick Pro for the lifetime of the purchaser, for as long as the purchaser owns the product or receives the product as a gift, starting from the date of purchase.
This limited warranty can only be claimed by either: (i) the original purchaser of the product, or (ii) the recipient of the product (in a new and unused condition) as a gift from the original purchaser of the product.
If the product and the owner is covered by the limited warranty, Le Creuset will repair or replace the product free of charge.
In the case of a set of products, Le Creuset will only replace the defective product within the set.
Le Creuset does not guarantee the availability of the product or spare parts for the product during the guarantee period. If the product is no longer in production or no longer within the product range, Le Creuset will provide a replacement of a similar product of equivalent value. The replacement product is not guaranteed to be the same colour as the original product purchased.
To claim under the limited warranty complete the form available on the website (www.lecreuset.ca/warranty-inquiry) and once received the Le Creuset customer service team will contact you with the next steps. Alternatively, please contact the Le Creuset customer service team (details are provided at the back of this booklet).
You are responsible for all costs and expenses incurred to return the products to either the original place of purchase or to Le Creuset.
For help and advise you can also contact Le Creuset directly using the contact details provided at the back of this booklet.
This limited warranty does not extend any implied warranty provided by any provincial or territorial law to a consumer. Except as stated above, Le Creuset makes no other warranties (and disclaims all other warranties), express or implied including any implied warranties of merchantability and fitness for purpose.
This limited warranty gives you specific legal rights, and you may also have other rights which may vary from province or territory (some provinces or territories do not allow the exclusion or limitation of certain implied conditions or warranties, or incidental or consequential damages, so the above limitations or exclusions may not apply to you).
Your Le Creuset Enamel on Steel Stockpot product, when purchased through Le Creuset or its authorized retailers and used for household purposes, is warranted to you by Le Creuset Canada Inc. (“Le Creuset”) to be free from manufacturing defects in material and workmanship.
- Products not purchased from an authorised retailer of Le Creuset or products not purchased in Canada;
- Products without proof of purchase, which have been resold or assigned to another person(s);
- Damage caused by a third party, transportation or storage, external causes or other actions or events beyond our reasonable control, neglect, abuse, misuse or use not in accordance with the Care and Use booklet;
- Any damage, defect or use made known to the purchaser at the time of purchase;
- Fair wear and tear;
- Scratches, markings, stains, discolouration, or corrosion;
- Glass lids;
- Products used for commercial purposes;
- Counterfeit products;
- Products which have been modified, altered, or repaired by a non-authorised third party;
- Consequential loss, loss of time or convenience, or incidental damage.
Le Creuset provides this warranty for the Enamel on Steel Stockpot product for a period of 5 years from the date of purchase for as long as the purchaser owns the product or receives the product as a gift, starting from the date of purchase.
This limited warranty can only be claimed by either: (i) the original purchaser of the product, or (ii) the recipient of the product (in a new and unused condition) as a gift from the original purchaser of the product.
If the product and the owner is covered by the limited warranty, Le Creuset will repair or replace the product free of charge.
In the case of a set of products, Le Creuset will only replace the defective product within the set.
Le Creuset does not guarantee the availability of the product or spare parts for the product during the guarantee period. If the product is no longer in production or no longer within the product range, Le Creuset will provide a replacement of a similar product of equivalent value. The replacement product is not guaranteed to be the same colour as the original product purchased.
To claim under the limited warranty complete the form available on the website (www.lecreuset.ca/warranty-inquiry) and once received the Le Creuset customer service team will contact you with the next steps. Alternatively, please contact the Le Creuset customer service team (details are provided at the back of this booklet).
You are responsible for all costs and expenses incurred to return the products to either the original place of purchase or to Le Creuset.
For help and advise you can also contact Le Creuset directly using the contact details provided at the back of this booklet.
This limited warranty does not extend any implied warranty provided by any provincial or territorial law to a consumer. Except as stated above, Le Creuset makes no other warranties (and disclaims all other warranties), express or implied including any implied warranties of merchantability and fitness for purpose.
This limited warranty gives you specific legal rights, and you may also have other rights which may vary from province or territory (some provinces or territories do not allow the exclusion or limitation of certain implied conditions or warranties, or incidental or consequential damages, so the above limitations or exclusions may not apply to you).
Your Le Creuset Enamel on Steel Kettle product, when purchased through Le Creuset or its authorized retailers and used for household purposes, is warranted to you by Le Creuset Canada Inc. (“Le Creuset”) to be free from manufacturing defects in material and workmanship.
- Products not purchased from an authorised retailer of Le Creuset or products not purchased in Canada;
- Products without proof of purchase, which have been resold or assigned to another person(s);
- Damage caused by a third party, transportation or storage, external causes or other actions or events beyond our reasonable control, neglect, abuse, misuse or use not in accordance with the Care and Use booklet;
- Any damage, defect or use made known to the purchaser at the time of purchase;
- Fair wear and tear;
- Scratches, markings, stains, discolouration, or corrosion;
- Glass lids;
- Products used for commercial purposes;
- Counterfeit products;
- Products which have been modified, altered, or repaired by a non-authorised third party;
- Consequential loss, loss of time or convenience, or incidental damage.
Le Creuset provides this warranty for the Enamel on Steel Kettle product for a period of 5 years from the date of purchase for as long as the purchaser owns the product or receives the product as a gift, starting from the date of purchase.
This limited warranty can only be claimed by either: (i) the original purchaser of the product, or (ii) the recipient of the product (in a new and unused condition) as a gift from the original purchaser of the product.
If the product and the owner is covered by the limited warranty, Le Creuset will repair or replace the product free of charge.
In the case of a set of products, Le Creuset will only replace the defective product within the set.
Le Creuset does not guarantee the availability of the product or spare parts for the product during the guarantee period. If the product is no longer in production or no longer within the product range, Le Creuset will provide a replacement of a similar product of equivalent value. The replacement product is not guaranteed to be the same colour as the original product purchased.
To claim under the limited warranty complete the form available on the website (www.lecreuset.ca/warranty-inquiry) and once received the Le Creuset customer service team will contact you with the next steps. Alternatively, please contact the Le Creuset customer service team (details are provided at the back of this booklet).
You are responsible for all costs and expenses incurred to return the products to either the original place of purchase or to Le Creuset.
For help and advise you can also contact Le Creuset directly using the contact details provided at the back of this booklet.

Bakeware
This limited warranty does not extend any implied warranty provided by any provincial or territorial law to a consumer. Except as stated above, Le Creuset makes no other warranties (and disclaims all other warranties), express or implied including any implied warranties of merchantability and fitness for purpose.
This limited warranty gives you specific legal rights, and you may also have other rights which may vary from province or territory (some provinces or territories do not allow the exclusion or limitation of certain implied conditions or warranties, or incidental or consequential damages, so the above limitations or exclusions may not apply to you).
Your Le Creuset Stoneware product, when purchased through Le Creuset or its authorized retailers and used for household purposes, is warranted to you by Le Creuset Canada Inc. (“Le Creuset”) to be free from manufacturing defects in material and workmanship.
- Products not purchased from an authorised retailer of Le Creuset or products not purchased in Canada;
- Products without proof of purchase, which have been resold or assigned to another person(s);
- Damage caused by a third party, transportation or storage, external causes or other actions or events beyond our reasonable control, neglect, abuse, misuse or use not in accordance with the Care and Use booklet;
- Any damage, defect or use made known to the purchaser at the time of purchase;
- Fair wear and tear;
- Scratches, markings, stains, discolouration, or corrosion;
- Products used for commercial purposes;
- Counterfeit products;
- Products which have been modified, altered, or repaired by a non-authorised third party;
- Consequential loss, loss of time or convenience, or incidental damage.
Le Creuset provides this warranty for Stoneware product for a period of 10 years from the date of purchase, for as long as the purchaser owns the product or receives the product as a gift, starting from the date of purchase.
This limited warranty can only be claimed by either: (i) the original purchaser of the product, or (ii) the recipient of the product (in a new and unused condition) as a gift from the original purchaser of the product.
If the product and the owner is covered by the limited warranty, Le Creuset will repair or replace the product free of charge.
In the case of a set of products, Le Creuset will only replace the defective product within the set.
Le Creuset does not guarantee the availability of the product or spare parts for the product during the guarantee period. If the product is no longer in production or no long within the product range, Le Creuset will provide a replacement of a similar product of equivalent value. The replacement product is not guaranteed to be the same colour as the original product purchased.
To claim under the limited warranty complete the form available on the website (www.lecreuset.ca/warranty-inquiry) and once received the Le Creuset customer service team will contact you with the next steps. Alternatively, please contact the Le Creuset customer service team (details are provided at the back of this booklet).
You are responsible for all costs and expenses incurred to return the products to either the original place of purchase or to Le Creuset.
For help and advise you can also contact Le Creuset directly using the contact details provided at the back of this booklet.
This limited warranty does not extend any implied warranty provided by any provincial or territorial law to a consumer. Except as stated above, Le Creuset makes no other warranties (and disclaims all other warranties), express or implied including any implied warranties of merchantability and fitness for purpose.
This limited warranty gives you specific legal rights, and you may also have other rights which may vary from province or territory (some provinces or territories do not allow the exclusion or limitation of certain implied conditions or warranties, or incidental or consequential damages, so the above limitations or exclusions may not apply to you).
Your Le Creuset Nonstick Metal Bakeware, when purchased through Le Creuset or its authorized retailers and used for household purposes, are warranted to you by Le Creuset Canada Inc. (“Le Creuset”) to be free from manufacturing defects in material and workmanship.
- Products not purchased from an authorised retailer of Le Creuset or products not purchased in Canada;
- Products without proof of purchase, which have been resold or assigned to another person(s);
- Damage caused by a third party, transportation or storage, external causes or other actions or events beyond our reasonable control, neglect, abuse, misuse or use not in accordance with the Care and Use booklet;
- Any damage, defect or use made known to the purchaser at the time of purchase;
- Fair wear and tear;
- Scratches, markings, stains, discolouration, or corrosion;
- Glass lids;
- Products used for commercial purposes;
- Counterfeit products;
- Products which have been modified, altered, or repaired by a non-authorised third party;
- Consequential loss, loss of time or convenience, or incidental damage.
Le Creuset provides this limited warranty for Metal Bakeware for the lifetime of the purchaser, for as long as the purchaser owns the product or receives the product as a gift, starting from the date of purchase.
This limited warranty can only be claimed by either: (i) the original purchaser of the product, or (ii) the recipient of the product (in a new and unused condition) as a gift from the original purchaser of the product.
If the product and the owner is covered by the limited warranty, Le Creuset will repair or replace the product free of charge.
In the case of a set of products, Le Creuset will only replace the defective product within the set.
Le Creuset does not guarantee the availability of the product or spare parts for the product during the guarantee period. If the product is no longer in production or no longer within the product range, Le Creuset will provide a replacement of a similar product of equivalent value. The replacement product is not guaranteed to be the same colour as the original product purchased.
To claim under the limited warranty complete the form available on the website (www.lecreuset.ca/warranty-inquiry) and once received the Le Creuset customer service team will contact you with the next steps. Alternatively, please contact the Le Creuset customer service team (details are provided at the back of this booklet).
You are responsible for all costs and expenses incurred to return the products to either the original place of purchase or to Le Creuset.
For help and advise you can also contact Le Creuset directly using the contact details provided at the back of this booklet.

Dining
This limited warranty does not extend any implied warranty provided by any provincial or territorial law to a consumer. Except as stated above, Le Creuset makes no other warranties (and disclaims all other warranties), express or implied including any implied warranties of merchantability and fitness for purpose.
This limited warranty gives you specific legal rights, and you may also have other rights which may vary from province or territory (some provinces or territories do not allow the exclusion or limitation of certain implied conditions or warranties, or incidental or consequential damages, so the above limitations or exclusions may not apply to you).
Your Le Creuset Stoneware product, when purchased through Le Creuset or its authorized retailers and used for household purposes, is warranted to you by Le Creuset Canada Inc. (“Le Creuset”) to be free from manufacturing defects in material and workmanship.
- Products not purchased from an authorised retailer of Le Creuset or products not purchased in Canada;
- Products without proof of purchase, which have been resold or assigned to another person(s);
- Damage caused by a third party, transportation or storage, external causes or other actions or events beyond our reasonable control, neglect, abuse, misuse or use not in accordance with the Care and Use booklet;
- Any damage, defect or use made known to the purchaser at the time of purchase;
- Fair wear and tear;
- Scratches, markings, stains, discolouration, or corrosion;
- Products used for commercial purposes;
- Counterfeit products;
- Products which have been modified, altered, or repaired by a non-authorised third party;
- Consequential loss, loss of time or convenience, or incidental damage.
Le Creuset provides this warranty for Stoneware product for a period of 10 years from the date of purchase, for as long as the purchaser owns the product or receives the product as a gift, starting from the date of purchase.
This limited warranty can only be claimed by either: (i) the original purchaser of the product, or (ii) the recipient of the product (in a new and unused condition) as a gift from the original purchaser of the product.
If the product and the owner is covered by the limited warranty, Le Creuset will repair or replace the product free of charge.
In the case of a set of products, Le Creuset will only replace the defective product within the set.
Le Creuset does not guarantee the availability of the product or spare parts for the product during the guarantee period. If the product is no longer in production or no long within the product range, Le Creuset will provide a replacement of a similar product of equivalent value. The replacement product is not guaranteed to be the same colour as the original product purchased.
To claim under the limited warranty complete the form available on the website (www.lecreuset.ca/warranty-inquiry) and once received the Le Creuset customer service team will contact you with the next steps. Alternatively, please contact the Le Creuset customer service team (details are provided at the back of this booklet).
You are responsible for all costs and expenses incurred to return the products to either the original place of purchase or to Le Creuset.
For help and advise you can also contact Le Creuset directly using the contact details provided at the back of this booklet.

Tools & Accessories
This limited warranty does not extend any implied warranty provided by any provincial or territorial law to a consumer. Except as stated above, Le Creuset makes no other warranties (and disclaims all other warranties), express or implied including any implied warranties of merchantability and fitness for purpose.
This limited warranty gives you specific legal rights, and you may also have other rights which may vary from province or territory (some provinces or territories do not allow the exclusion or limitation of certain implied conditions or warranties, or incidental or consequential damages, so the above limitations or exclusions may not apply to you).
Your Le Creuset Silicone Tools, when purchased through Le Creuset or its authorized retailers and used for household purposes, are warranted to you by Le Creuset Canada Inc. (“Le Creuset”) to be free from manufacturing defects in material and workmanship.
- Products not purchased from an authorised retailer of Le Creuset or products not purchased in Canada;
- Products without proof of purchase, which have been resold or assigned to another person(s);
- Damage caused by a third party, transportation or storage, external causes or other actions or events beyond our reasonable control, neglect, abuse, misuse or use not in accordance with the Care and Use booklet;
- Any damage, defect or use made known to the purchaser at the time of purchase;
- Fair wear and tear;
- Scratches, markings, stains, discolouration, or corrosion;
- Products used for commercial purposes;
- Counterfeit products;
- Products which have been modified, altered, or repaired by a non-authorised third party;
- Consequential loss, loss of time or convenience, or incidental damage.
Le Creuset provides this warranty for the Le Creuset Silicone Tools for a period of 5 years from the date of purchase for as long as the purchaser owns the product or receives the product as a gift, starting from the date of purchase.
This limited warranty can only be claimed by either: (i) the original purchaser of the product, or (ii) the recipient of the product (in a new and unused condition) as a gift from the original purchaser of the product.
If the product and the owner is covered by the limited warranty, Le Creuset will repair or replace the product free of charge.
In the case of a set of products, Le Creuset will only replace the defective product within the set.
Le Creuset does not guarantee the availability of the product or spare parts for the product during the guarantee period. If the product is no longer in production or no longer within the product range, Le Creuset will provide a replacement of a similar product of equivalent value. The replacement product is not guaranteed to be the same colour as the original product purchased.
To claim under the limited warranty complete the form available on the website (www.lecreuset.ca/warranty-inquiry) and once received the Le Creuset customer service team will contact you with the next steps. Alternatively, please contact the Le Creuset customer service team (details are provided at the back of this booklet).
You are responsible for all costs and expenses incurred to return the products to either the original place of purchase or to Le Creuset.
For help and advise you can also contact Le Creuset directly using the contact details provided at the back of this booklet.
This limited warranty does not extend any implied warranty provided by any provincial or territorial law to a consumer. Except as stated above, Le Creuset makes no other warranties (and disclaims all other warranties), express or implied including any implied warranties of merchantability and fitness for purpose.
This limited warranty gives you specific legal rights, and you may also have other rights which may vary from province or territory (some provinces or territories do not allow the exclusion or limitation of certain implied conditions or warranties, or incidental or consequential damages, so the above limitations or exclusions may not apply to you).
Your Le Creuset Stainless Steel Tools, when purchased through Le Creuset or its authorized retailers and used for household purposes, are warranted to you by Le Creuset Canada Inc. (“Le Creuset”) to be free from manufacturing defects in material and workmanship.
- Products not purchased from an authorised retailer of Le Creuset or products not purchased in Canada;
- Products without proof of purchase, which have been resold or assigned to another person(s);
- Damage caused by a third party, transportation or storage, external causes or other actions or events beyond our reasonable control, neglect, abuse, misuse or use not in accordance with the Care and Use booklet;
- Any damage, defect or use made known to the purchaser at the time of purchase;
- Fair wear and tear;
- Scratches, markings, stains, discolouration, or corrosion;
- Products used for commercial purposes;
- Counterfeit products;
- Products which have been modified, altered, or repaired by a non-authorised third party;
- Consequential loss, loss of time or convenience, or incidental damage.
Le Creuset provides this limited warranty for Stainless Steel Tools for the lifetime of the purchaser, for as long as the purchaser owns the product or receives the product as a gift, starting from the date of purchase.
This limited warranty can only be claimed by either: (i) the original purchaser of the product, or (ii) the recipient of the product (in a new and unused condition) as a gift from the original purchaser of the product.
If the product and the owner is covered by the limited warranty, Le Creuset will repair or replace the product free of charge.
In the case of a set of products, Le Creuset will only replace the defective product within the set.
Le Creuset does not guarantee the availability of the product or spare parts for the product during the guarantee period. If the product is no longer in production or no longer within the product range, Le Creuset will provide a replacement of a similar product of equivalent value. The replacement product is not guaranteed to be the same colour as the original product purchased.
To claim under the limited warranty complete the form available on the website (www.lecreuset.ca/warranty-inquiry) and once received the Le Creuset customer service team will contact you with the next steps. Alternatively, please contact the Le Creuset customer service team (details are provided at the back of this booklet).
You are responsible for all costs and expenses incurred to return the products to either the original place of purchase or to Le Creuset.
For help and advise you can also contact Le Creuset directly using the contact details provided at the back of this booklet.
This limited warranty does not extend any implied warranty provided by any provincial or territorial law to a consumer. Except as stated above, Le Creuset makes no other warranties (and disclaims all other warranties), express or implied including any implied warranties of merchantability and fitness for purpose.
This limited warranty gives you specific legal rights, and you may also have other rights which may vary from province or territory (some provinces or territories do not allow the exclusion or limitation of certain implied conditions or warranties, or incidental or consequential damages, so the above limitations or exclusions may not apply to you).
Your Le Creuset Mills, when purchased through Le Creuset or its authorized retailers and used for household purposes, are warranted to you by Le Creuset Canada Inc. (“Le Creuset”) to be free from manufacturing defects in material and workmanship.
- Products not purchased from an authorised retailer of Le Creuset or products not purchased in Canada;
- Products without proof of purchase, which have been resold or assigned to another person(s);
- Damage caused by a third party, transportation or storage, external causes or other actions or events beyond our reasonable control, neglect, abuse, misuse or use not in accordance with the Care and Use booklet;
- Any damage, defect or use made known to the purchaser at the time of purchase;
- Fair wear and tear;
- Scratches, markings, stains, discolouration, or corrosion;
- Products used for commercial purposes;
- Counterfeit products;
- Products which have been modified, altered, or repaired by a non-authorised third party;
- Consequential loss, loss of time or convenience, or incidental damage.
Le Creuset provides this warranty for Mills for a period of 10 years from the date of purchase, for as long as the purchaser owns the product or receives the product as a gift, starting from the date of purchase.
This limited warranty can only be claimed by either: (i) the original purchaser of the product, or (ii) the recipient of the product (in a new and unused condition) as a gift from the original purchaser of the product.
If the product and the owner is covered by the limited warranty, Le Creuset will repair or replace the product free of charge.
In the case of a set of products, Le Creuset will only replace the defective product within the set.
Le Creuset does not guarantee the availability of the product or spare parts for the product during the guarantee period. If the product is no longer in production or no long within the product range, Le Creuset will provide a replacement of a similar product of equivalent value. The replacement product is not guaranteed to be the same colour as the original product purchased.
To claim under the limited warranty complete the form available on the website (www.lecreuset.ca/warranty-inquiry) and once received the Le Creuset customer service team will contact you with the next steps. Alternatively, please contact the Le Creuset customer service team (details are provided at the back of this booklet).
You are responsible for all costs and expenses incurred to return the products to either the original place of purchase or to Le Creuset.
For help and advise you can also contact Le Creuset directly using the contact details provided at the back of this booklet.
This limited warranty does not extend any implied warranty provided by any provincial or territorial law to a consumer. Except as stated above, Le Creuset makes no other warranties (and disclaims all other warranties), express or implied including any implied warranties of merchantability and fitness for purpose.
This limited warranty gives you specific legal rights, and you may also have other rights which may vary from province or territory (some provinces or territories do not allow the exclusion or limitation of certain implied conditions or warranties, or incidental or consequential damages, so the above limitations or exclusions may not apply to you).
Your Le Creuset Knives, when purchased through Le Creuset or its authorized retailers and used for household purposes, are warranted to you by Le Creuset Canada Inc. (“Le Creuset”) to be free from manufacturing defects in material and workmanship.
- Products not purchased from an authorised retailer of Le Creuset or products not purchased in Canada;
- Products without proof of purchase, which have been resold or assigned to another person(s);
- Damage caused by a third party, transportation or storage, external causes or other actions or events beyond our reasonable control, neglect, abuse, misuse or use not in accordance with the Care and Use booklet;
- Any damage, defect or use made known to the purchaser at the time of purchase;
- Fair wear and tear;
- Scratches, markings, stains, discolouration, or corrosion;
- Products used for commercial purposes;
- Counterfeit products;
- Products which have been modified, altered, or repaired by a non-authorised third party;
- Consequential loss, loss of time or convenience, or incidental damage.
Le Creuset provides this warranty for Knives for a period of 2 years from the date of purchase, for as long as the purchaser owns the product or receives the product as a gift, starting from the date of purchase.
This limited warranty can only be claimed by either: (i) the original purchaser of the product, or (ii) the recipient of the product (in a new and unused condition) as a gift from the original purchaser of the product.
If the product and the owner is covered by the limited warranty, Le Creuset will repair or replace the product free of charge.
In the case of a set of products, Le Creuset will only replace the defective product within the set.
Le Creuset does not guarantee the availability of the product or spare parts for the product during the guarantee period. If the product is no longer in production or no long within the product range, Le Creuset will provide a replacement of a similar product of equivalent value. The replacement product is not guaranteed to be the same colour as the original product purchased.
To claim under the limited warranty complete the form available on the website (www.lecreuset.ca/warranty-inquiry) and once received the Le Creuset customer service team will contact you with the next steps. Alternatively, please contact the Le Creuset customer service team (details are provided at the back of this booklet).
You are responsible for all costs and expenses incurred to return the products to either the original place of purchase or to Le Creuset.
For help and advise you can also contact Le Creuset directly using the contact details provided at the back of this booklet.

Wine Tools
This limited warranty does not extend any implied warranty provided by any provincial or territorial law to a consumer. Except as stated above, Le Creuset makes no other warranties (and disclaims all other warranties), express or implied including any implied warranties of merchantability and fitness for purpose.
This limited warranty gives you specific legal rights, and you may also have other rights which may vary from province or territory (some provinces or territories do not allow the exclusion or limitation of certain implied conditions or warranties, or incidental or consequential damages, so the above limitations or exclusions may not apply to you).
Your Le Creuset Metal Wine Tools, when purchased through Le Creuset or its authorized retailers and used for household purposes, are warranted to you by Le Creuset Canada Inc. (“Le Creuset”) to be free from manufacturing defects in material and workmanship.
- Products not purchased from an authorised retailer of Le Creuset or products not purchased in Canada;
- Products without proof of purchase, which have been resold or assigned to another person(s);
- Damage caused by a third party, transportation or storage, external causes or other actions or events beyond our reasonable control, neglect, abuse, misuse or use not in accordance with the Care and Use booklet;
- Any damage, defect or use made known to the purchaser at the time of purchase;
- Fair wear and tear;
- Scratches, markings, stains, discolouration, or corrosion;
- Products used for commercial purposes;
- Counterfeit products;
- Products which have been modified, altered, or repaired by a non-authorised third party;
- Consequential loss, loss of time or convenience, or incidental damage.
Le Creuset provides this warranty for Metal Wine Tools for a period of 10 years from the date of purchase, for as long as the purchaser owns the product or receives the product as a gift, starting from the date of purchase.
This limited warranty can only be claimed by either: (i) the original purchaser of the product, or (ii) the recipient of the product (in a new and unused condition) as a gift from the original purchaser of the product.
If the product and the owner is covered by the limited warranty, Le Creuset will repair or replace the product free of charge.
In the case of a set of products, Le Creuset will only replace the defective product within the set.
Le Creuset does not guarantee the availability of the product or spare parts for the product during the guarantee period. If the product is no longer in production or no long within the product range, Le Creuset will provide a replacement of a similar product of equivalent value. The replacement product is not guaranteed to be the same colour as the original product purchased.
To claim under the limited warranty complete the form available on the website (www.lecreuset.ca/warranty-inquiry) and once received the Le Creuset customer service team will contact you with the next steps. Alternatively, please contact the Le Creuset customer service team (details are provided at the back of this booklet).
You are responsible for all costs and expenses incurred to return the products to either the original place of purchase or to Le Creuset.
For help and advise you can also contact Le Creuset directly using the contact details provided at the back of this booklet.